Returns

If you are not satisfied with your order, you have 14 days from the date of receipt to return it. Products must be unopened, undamaged, and in their original packaging.

To make a return, please contact our Customer Service at the following address: info@laboratoires-botanique-avancee.com . Our team will guide you through the process.

Return shipping costs are your responsibility, except in the case of an error on our part when preparing your order.

The refund will be processed within 14 days of receiving your return, provided the stated conditions are met. It will be credited to the same bank account used for the initial payment.

If you have not received your refund within 14 days of returning your package, please do not hesitate to contact our Customer Service at the following address: info@laboratoires-botanique-avancee.com .