Effective as of: 12/05/2025

Updated on: 05/01/2026

 

Article 1: General provisions

 

1.1 Parties to the contract

 

These general terms and conditions of online sale (hereinafter, " GTC ") are agreed between:

 

-       on the one hand, FLC GROUP, a simplified joint-stock company with a single shareholder and capital of €1,072, registered with the Paris Trade and Companies Register under number 898 585 294, with its registered office at 8 rue François^1er – 75008 Paris, registered with ADEME under the unique identification number (IDU) FR404352_01PJYK (hereinafter, the " Company ").

 

For the consumer's full information, FLC GROUP can be contacted at the following address: info@laboratoires-botanique-avancee.com is the company that markets products under the "Laboratoires Botanique Avancée" brand, which are available for sale on its website https://www.laboratoires-botanique-avancee.com (hereinafter, the "Website"),

-       on the other hand, any consumer or non-professional buyer placing an order online on the Website (hereinafter, the " CUSTOMER ").

 

1.2 Unique CompanyIdentifiers

 

In accordance with its legal obligations relating to Extended Producer Responsibility (EPR), the Company is registered with the French Environment and Energy Management Agency (ADEME) under the following Unique Identifier:

 

Eco-organization	Industry	Unique identifier
CITEO Group	Household packaging and graphic paper	FR404352_01PJYK

 

1.3 Customerquality

 

The Terms and Conditions applyexclusively to :

 

-       consumers, namely any natural person who acts for purposes that do not fall within the scope of their commercial, industrial, craft, liberal, or agricultural activity;

 

-       non-professional buyers, namely any legal entity that is not acting for professional purposes.

 

Professionals, whether natural persons or legal entities acting within the scope of their business, must contact the Company directly for any purchase of products from the latter, it being specified that the professional will in any event be subject to the Company's general terms and conditions of sale applicable to its professional customers, which are available on request.

 

1.4 Full legal capacity of the CLIENT

 

The CLIENT declares that they have the capacity to enter into this contract, i.e. that they are of legal age and are not under guardianship or trusteeship, and that they hold a mandate if the CLIENT is acting on behalf of a legal entity.

 

1.5 Scope , enforceability, and acceptance of the GTC

 

TheseCGV apply to the exclusion of all other terms and conditions, including those applicable to sales in hotels or through other distribution and marketing channels.

 

No clause to the contrary may therefore be invoked by the CLIENT, unless expressly accepted in advance and in writing by the Company, regardless of when it may be brought to the Company's attention. 

 

If any provision of the GTC is invalid, this shall not affect the validity of the other provisions of the GTC, which shall remain in force between the parties.

 

The fact that the Company or the CLIENT does not invoke any of the GTC at a given time shall not be interpreted as a waiver of the right to invoke any of said conditions at a later date.

 

Any orders placed by the CUSTOMER for a product appearing in the online store of the Site implies their prior, full, and unreserved acceptance of these GTC, which are available at any time on the Site.

 

For all orders, the CUSTOMER's ticking of the box "I declare that I have read and accepted the General Terms and Conditions of Sale" and clicking on the "Confirm my order and pay"buttonconstitutesan electronic signature and therefore implies full and complete acceptance of these GTC.

 

Consequently, the CLIENT acknowledges that they are fully aware that their agreement to these GTC does not require their handwritten signature.

 

1.6 Evidence

 

Unless proven otherwise, the data recorded in the Company's computer system constitutes proof of all transactions concluded with the CUSTOMER.

 

1.7 Amendment of the GTC

 

The GTC may be modified or adapted at any time by the Company. The applicable GTC will be those in force on the Website on the date of the CUSTOMER's order. The CUSTOMER is therefore invited to consult them regularly in order to keep abreast of the latest developments.

 

 

 

Article 2: Product offering

 

2.1 Viewing product specifications

 

The Company undertakes to present in a clear, legible, and understandable manner the essential characteristics of the products and the mandatory information that the CUSTOMER must receive under French and European legislation.

 

These characteristics and information are listed on the product sheets available on the Website.

 

These labels contain information such as the product's function, list of ingredients, and nominal content (volume or mass).

 

The CUSTOMER shall be required to use the products ordered in accordance with any minimum shelf life date and in accordance with the precautions for use indicated on the product packaging.

 

The selection and purchase of a product is the sole responsibility of the CUSTOMER.

 

The CUSTOMER acknowledges having read the information on the product sheets before placing an order on the Website, and expressly declares that they accept it without reservation.

Samples are offered free of charge and while stocks last. They are limited to one per customer. The company reserves the right to refuse or cancel any sample order in the event of a request deemed excessive or abusive.

 

2.2 Productvisuals

 

The Company draws the CUSTOMER's attention to the fact that the photographs are intended to illustrate the products as accurately as possible, without however constituting a contractual document. In particular, they may show colors of containers and textures of products that differ slightly from reality, due in particular to the resolution of the screen from which the CUSTOMER is browsing the Site.

 

2.3 Productavailability

 

Product offers are valid only while supplies last.

*For Mother’s Day, personalize the lid of your Regenerative melt-in cream choosing from 3 exclusive colors when you purchase the Supreme Regenerative Ritual. Offer from May 1, 2026, through May 31, 2026, on our website, while supplies last. One personalized lid per order.

 

Despite all the care taken by the Company, some products presented on the Site may be temporarily out of stock.

 

Simply adding a product to the shopping cart does not constitute confirmation of the order. In other words, the product may become unavailable between the time it is added to the shopping cart and the time the order is confirmed by the CUSTOMER.

 

The Company makes every effort to ensure that the products presented on the Website are available within the delivery times specified, and to keep its stock levels on the Website up to date. In exceptional circumstances, if the unavailability of a product was not indicated at the time of ordering and the product proves to be unavailable, the Company undertakes to inform the CUSTOMER without delay.

 

The CUSTOMER will be reimbursed for all sums paid for the unavailable product(s) no later than fourteen (14) days after the date of the order. Any other available product(s) from the same order will be delivered to the CUSTOMER within the agreed time frame.

 

Article 3: Orders

 

3.1 Orderingsteps

 

The CUSTOMER must select the product(s) of their choice by clicking on the product(s) concerned and choosing the desired quantities. Once the product has been selected, it is placed in the CUSTOMER's shopping cart. The CUSTOMER may then add as many products as they wish to their shopping cart, within the limits of orders whose abnormal quantities would suggest that the CUSTOMER is a professional, in accordance with Article 3.3 of these GTC.

 

Once the CUSTOMER has confirmed the contents of the shopping cart, an automatically completed online form will be displayed, summarizing the price, in accordance with Article 4 of these GTC.

 

The CUSTOMER may then provide all the information necessary for billing and delivery of the products, and then proceed to pay for the products using the chosen payment method, following the instructions on the Website.

 

3.2 Verification and acceptance of product prices and descriptions

 

The CUSTOMER has the option to review their order summary, including the total price and shipping costs, and to correct any errors before confirming their order.

 

It is their responsibility to verify the accuracy of the order and to report or correct any errors immediately.

 

Any order placed implies acceptance of the prices and descriptions of the products, which the CUSTOMER has been able to review beforehand on the Website.

 

When an order is confirmed, it is recorded on the Website.

 

The sale is only final after the Company has sent the CUSTOMER confirmation of acceptance of the order by email, which is sent without delay and after the Company has received payment in full.

 

Any order placed on the Website, validated by the CUSTOMER and confirmed by the Company, under the terms and conditions described above, constitutes the formation of a distance contract between the CUSTOMER and the Company.

 

Once confirmed and accepted by the Company, under the conditions described above, the order cannot be canceled by the CUSTOMER, except in the exercise of the right of withdrawal in accordance with Article 7 of these GTC.

 

 

 

3.3 Refusal of an order

 

In accordance with Article L.121-11 of the Consumer Code, and subject to the supervision of a judge in the event of a dispute, any order that appears not to have been placed by a consumer or a non-professional buyer acting to satisfy their personal needs may be refused by the Company.

 

This refers to any unusual order, and mainly any order in which the number of products (for a single order or multiple combined orders) does not correspond to normal household use but suggests that the CUSTOMER is carrying out an economic activity in connection with the products ordered.

 

In this case, an email will be sent to the CUSTOMER informing them that their order has been refused due to abnormal characteristics.

 

The Company also reserves the right to cancel any order placed by a CUSTOMER in the event of total or partial non-payment of the order or a previous order, in the event of a payment incident, in the event of fraud or attempted fraud relating to the use of the Site, and in the event of non-compliance with these GTC.

 

Article 4: Price

 

4.1 Components of the price indicated on the Website and the price before confirmation of the Order

 

The price of each product indicated on the Website, expressed in Euros, is the price in effect at the time the order is placed by the CUSTOMER and includes the value added tax (VAT) in effect on the day of the order.

 

The price does not include delivery costs, which are charged in addition to the price. They are calculated and indicated prior to the CUSTOMER confirming the order.

 

The amount of shipping costs may vary depending on the product ordered, the address, and the country of delivery.

 

When finalizing the order, the total price confirmed by the CUSTOMER is inclusive of all taxes and includes the price of the products and delivery costs.

 

IMPORTANT: For orders shipped to destinations outside mainland France and the European Union, the CUSTOMER is the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the Company and are therefore not included in the total price indicated when the order is finalized. They shall be borne by the CUSTOMER and are his sole responsibility, both in terms of declaration and payment to local authorities and agencies.

 

 

4.2 Pricingerror

 

All prices are subject to obvious typographical errors. If an obvious typographical error occurs, the Company will inform the CUSTOMER that the order will be invoiced at the corrected rate.

 

The CUSTOMER will naturally have the option of accepting the order under the corrected terms or canceling the corrected order without incurring any penalty.

 

4.3 Pricechanges

 

The Company reserves the right to modify its prices at any time. Products are invoiced based on the price in effect on the Website at the time the CUSTOMER's order is registered by the Company.

 

4.4 Retention of title

 

Notwithstanding the provisions relating to the transfer of risks, the products remain the property of the Company until full payment of the price indicated in the order, including delivery costs.

 

Article 5: Terms of payment

 

Payments made by the CLIENT shall only be considered final after the Company has actually received the sums due. At no time shall the sums received be considered as deposits or advance payments.

 

No cash on delivery payments are accepted.

 

5.1 Paymentmethods accepted by the Company

 

Payment for PURCHASES made by the CUSTOMER on the Website shall be made in full and in cash, exclusively in Euros and using the following payment methods:

 

-       CB, Visa, and MasterCard credit cards;

-       Apple Pay with an active bank card, for CUSTOMERS using compatible iOS devices,

-       Shop,

-       PayPal.

 

For payment by credit card, the CUSTOMER is required to provide: the type of payment card, the name of the cardholder, the card number, the expiration date, and the security code.

 

If a CUSTOMER decides to pay with a credit card that is not linked to a bank account in Euros, they will bear the cost of any exchange fees, such as commissions.

 

5.2 Paymentsecurity and anti-fraud vigilance

 

By confirming the order, the CUSTOMER guarantees that they are fully authorized to use the card and that it provides access to sufficient funds to cover all costs resulting from their order.

 

As such, and in order to combat payment fraud, the Company reserves the right to ask the CUSTOMER to provide any document proving either that they are the holder of the payment method used, or that they have all the necessary authorizations to use the payment method in question.

 

To finalize the payment, the CUSTOMER must click on the payment confirmation button and will be redirected to their bank for authentication according to their validation procedure.

 

The European PSD2 regulation has introduced provisions aimed at strengthening the security of electronic payments, particularly on the Internet, and access to more secure online banking services. Using only the code received by SMS to authenticate these transactions is no longer sufficient and is gradually being reinforced by means of a device that complies with the new regulations (e.g., a smartphone app or SIM card that requires the entry of a secret code or the verification of biometric data). These solutions are chosen by banks and payment service providers and offered to their customers. For more information, the CUSTOMER is invited to contact their bank or usual payment service provider directly.

 

5.3 Payment serviceprovider

 

The Website uses the secure payment solution provided by SHOPIFY COMMERCE FRANCE (hereinafter, "SHOPIFY").

 

The CUSTOMER's banking and payment information is transmitted directly through SHOPIFY's banking servers and is subject to a security system. SHOPIFY uses SSL (Secure Sockets Layer) protocol to encrypt credit card details.

 

To make a payment by credit card, the Customer is automatically redirected to the payment provider's secure payment page.

 

The Company does not have access to any data relating to the CUSTOMER's means of payment, and this data is not stored on the Website's servers.

 

Article 6: Delivery

 

6.1 Deliverydestinations and methods

 

Products are delivered to the following destinations and according to the following delivery methods:

 

In mainland France (including Corsica), excluding overseas departments and territories:

 

-       home delivery to the address provided by the CUSTOMER at the time of placing the order.

 

 

In Europe, except for the United Kingdom:

 

-       home delivery to the address provided by the CUSTOMER at the time of placing the order.

 

In the United States:

 

-       home delivery to the address provided by the CUSTOMER at the time of placing the order.

 

It is the CUSTOMER's responsibility to provide the necessary details for the proper delivery of their order. Therefore, in the event of an error on the part of the CUSTOMER that prevents the proper delivery of the order, the Company cannot be held responsible for any delay or inability to fulfill the delivery.

 

6.2 Deliverytimes

 

If no delivery time for the Products is indicated on the Website, the Company undertakes to deliver them within a maximum of 30 (thirty) days from the date of the Order confirmation email sent to the CUSTOMER by the Company.

However, as the Company uses external service providers (carriers, postal services, etc.) to deliver the Products, the Company is entirely dependent on these third-party service providers. The delivery times indicated on the Website may therefore be affected by these service providers, without the Company being liable for any delays in delivery or the consequences that may result from them.

 

Shipping	Delivery times
mainland France	Between 2 and 5 business days
Europe	Between 2 and 5 business days
United States	2 days of preparation in the warehouse, then between 5 and 10 business days

 

If the products ordered have not been delivered on the delivery date communicated by the Company prior to order confirmation, for any reason other than the actions of a third party (in particular customs checks), force majeure, or the actions of the CUSTOMER, the latter may give the Company formal notice to make the delivery within a reasonable additional period by email info@laboratoires-botanique-avancee.com.

 

If delivery has not been made after this new deadline, the CUSTOMER may cancel the order, which will be considered terminated upon receipt by the Company of the letter or email, unless delivery has taken place in the meantime.

 

The Company shall reimburse the CUSTOMER for all sums paid by the CUSTOMER within a maximum of fourteen (14) days, excluding any compensation.

 

6.3 Receipt of the order

 

The CUSTOMER must check that the quantity of products delivered matches the order and verify their apparent condition at the time of delivery before signing the carrier's delivery note.

 

It is the CUSTOMER's responsibility to refuse to sign the delivery note and the product(s), if applicable.

 

The Company hereby informs the CUSTOMER that the phrase "subject to unpacking" has no legal value and does not establish that the damage existed at the time of delivery.

 

Any apparent defect and/or non-compliance in the quantity of product(s) delivered with the order must be clearly noted by the CUSTOMER on the delivery note, in the presence of the carrier, and confirmed within 24 hours by the CUSTOMER to the Company, by sending an email to the following address: info@laboratoires-botanique-avancee.com, accompanied by supporting photographs.

 

Failing this, the packaging and product(s) delivered will be deemed to be free of apparent defects and the quantity of product(s) delivered will be deemed to comply with the order.

 

No product may be exchanged or refunded until it has been returned and received by the Company.

 

Before returning any product to the Company, the CUSTOMER must contact the Company by email at the following address: info@laboratoires-botanique-avancee.com

 

Article 7: Right of withdrawal

 

The CUSTOMER is informed that, for purchases of products made on the Website, except for the exceptions provided for in Article L.221-28 of the Consumer Code, they have a period of fourteen (14) calendar days from the day after the complete receipt of the products ordered to exercise their right of withdrawal from the Company, without having to justify their reasons or pay a penalty.

 

If the deadline falls on a Saturday, Sunday, or public holiday, it is extended to the next business day.

 

To exercise their right of withdrawal, CUSTOMERS must notify their decision to withdraw by sending an unambiguous message to customer service at info@laboratoires-botanique-avancee.com.

 

Any product subject to the right of withdrawal must be returned to the Company no later than fourteen (14) days from the date of dispatch of the withdrawal request, in its original condition, without having been unpacked.

 

If the right of withdrawal is exercised, the price of the products will be refunded to the CUSTOMER on the date of recovery of the product(s) or on the date on which THE CUSTOMER provides proof of shipment of the product(s), whichever occurs first.

 

However, the costs of returning the product(s), including any applicable taxes and customs duties, in the event of withdrawal, shall be borne by the CUSTOMER.

 

By way of exception, pursuant to Article L.221-28 of the Consumer Code, the CUSTOMER is informed that the right of withdrawal cannot apply to goods that have been unsealed by the CUSTOMER after delivery and that cannot be returned for reasons of hygiene or health protection.

 

In particular, when exercising the right of withdrawal, the Company will unfortunately not be able to refund products that have clearly been used or damaged (including, in particular: products that have been opened, damaged, are incomplete, have been used, deteriorated, consumed, even partially, pump activated or unscrewed, case damaged or torn, tube tampered with, crushed, or used).

 

The CUSTOMER acknowledges that they are aware of these circumstances in which they cannot exercise their right of withdrawal and accept them.

 

Article 8: Warranty , legal warranty of conformity, and warranty against hidden defects

 

The products offered for sale on the Website, including their packaging, comply with the laws and regulations in force in France and the European Union.

 

In accordance with legal provisions, the products supplied to the CUSTOMER are automatically covered, without additional payment, regardless of the right of withdrawal:

 

-       the legal guarantee of conformity, for products that are apparently defective, damaged, or do not correspond to the order;

 

-       the legal warranty against hidden defects resulting from a defect in material, design, or manufacture affecting the products delivered and rendering them unfit for their intended use.

 

The professional responsible for legal guarantees of conformity and against hidden defects is the Company, whose contact details are as follows:

 

FLC GROUP

8 rue François^1er– 75008 Paris

info@laboratoires-botanique-avancee.com

 

The CUSTOMER may act under the conditions and in accordance with the terms set out in the box below:

 

The consumer has a period of two years from the delivery of the goods to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date on which it occurred.   Where the contract for the sale of goods provides for the continuous supply of digital content or a digital service for a period exceeding two years, the legal guarantee shall apply to that digital content or digital service throughout the period of supply provided for. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service, and not the date on which it occurred.   The legal guarantee of conformity requires the professional, where applicable, to provide all updates necessary to maintain the conformity of the goods.   The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of their request, at no cost and without significant inconvenience to them.   If the item is repaired under the legal warranty of conformity, the consumer benefits from a six-month extension of the initial warranty.   If the consumer requests repair of the goods, but the seller insists on replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.   The consumer may obtain a reduction in the purchase price by keeping the goods or terminate the contract and receive a full refund in exchange for returning the goods, if:   1° The professional refuses to repair or replace the goods;   2° The repair or replacement of the goods takes place after a period of thirty days;   3° Repairing or replacing the goods causes significant inconvenience to the consumer, particularly when the consumer definitively bears the costs of returning or removing the non-compliant goods, or if they bear the costs of installing the repaired or replacement goods;   4° The non-conformity of the goods persists despite the seller's unsuccessful attempt to bring them into conformity.   The consumer is also entitled to a price reduction or termination of the contract when the lack of conformity is so serious that it justifies immediate price reduction or termination of the contract.   The consumer is then not required to request repair or replacement of the goods beforehand.   The consumer is not entitled to cancel the sale if the lack of conformity is minor.   Any period during which the goods are immobilized for repair or replacement suspends the warranty that remained in effect until the repaired goods were delivered.   The above rights result from the application of Articles L. 217-1 to L. 217-32 of the Consumer Code.   A seller who acts in bad faith to obstruct the implementation of the legal guarantee of conformity is liable to a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the Consumer Code).   The consumer also benefits from the legal warranty against hidden defects pursuant to Articles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the goods are retained, or a full refund upon return of the goods.

 

Article 9: Responsibilities of the Company and cases of exclusion of liability

 

The products offered comply with current French and European legislation.

 

The Company shall not be held liable in the event of non-compliance with the legislation of the country where the product is delivered or if the product is retained by customs. It is the CUSTOMER's responsibility to check with the local authorities regarding the possibilities of importing or using the products they intend to order. 

 

The Company shall not be held liable for any damage of any kind, whether material, moral, or physical, that may result from the CUSTOMER's use of the products in a manner that does not correspond to their intended use.

 

The Company shall not be held liable in the event that the non-performance of its obligations is attributable either to the CLIENT, or to the unforeseeable and insurmountable actions of a third party, or to a case of force majeure as defined by Article 1218 of the Civil Code and by the case law of the French courts.

 

As the products offered on the Website are not intended for use by professionals, the Company shall not be held liable for any damage whatsoever resulting from the use of the product purchased by the CUSTOMER for professional purposes.

 

The Company accepts no responsibility for any technical difficulties that CUSTOMERS may encounter on the Website, regardless of the cause or origin, particularly in the event of bugs, or in the event of damage caused to the CUSTOMER's computer equipment while browsing the Website.

 

Article 10: Protection of personal data 

 

The Company is responsible for processing the CUSTOMER's personal data.

 

Personal data is processed in accordance with the Company's Privacy Policy, which is available at the following link:Privacy Policy

 

In accordance with Regulation (EU) 2016/679 (GDPR), the CUSTOMER has the right to access, rectify, oppose, delete, and transfer their data, which they may exercise by contacting the Company:

 

-       by email: info@laboratoires-botanique-avancee.com

-       by mail: 8 rue François^1er, Paris 75008 France

 

Article 11: Intellectual Property

 

All elements of the Website (logos, trademarks, images, photographs, product descriptions, layouts, etc.) are the exclusive property of the Company or its partners and may not be reproduced or represented without its consent.

 

Any reproduction or representation, in whole or in part, is strictly prohibited and may constitute an infringement of copyright, which may result in civil and criminal liability for the perpetrator.

 

Users who have a website or blog and wish to place a simple link on it for any purpose that directs users directly to the Site's home page must request authorization from the Company. Any link, even if tacitly authorized, must be removed upon request by the Company.

 

Article 12: Transfer of risks

 

Except when using a carrier chosen by the Customer, independent of the Company, in which case the transfer of risks occurs when the Company hands over the products to the carrier, the transfer of risks of loss or damage to the products will only occur when the Customer physically takes possession of the products.

 

Article 13: Customer service

 

For any questions, customer service is available to CUSTOMERS:

 

-       by email: info@laboratoires-botanique-avancee.com

-       by mail to 8 rue François 1er, Paris 75008 France

 

Article 14: Language

 

These Terms and Conditions are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.

 

Article 15: Applicable law – Competent jurisdiction – Mediation

 

These GTC and the transactions arising therefrom are subject to French law, without this depriving CUSTOMERS residing outside French territory of the protection afforded to them by the mandatory rules of their country of residence.

 

Any written complaint may be submitted to the Company at the following address:

 

-       by email: info@laboratoires-botanique-avancee.com

-       by mail to 8 rue François^1er, Paris 75008 France

 

Any disputes that may arise from purchase and sale transactions concluded under these Terms and Conditions, concerning their validity, interpretation, execution, cancellation, termination, consequences, and repercussions, and which cannot be resolved amicably between the Company and the CUSTOMER, shall be submitted to the competent French courts under the conditions of common law.

 

In addition, any consumer residing in France or in a Member State of the European Union has the right to seek the assistance of a consumer mediator free of charge in order to reach an amicable resolution to a dispute with a professional.

 

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, the Company subscribes to the mediation services of the CMAP (Centre de Médiation et d’Arbitrage de Paris), whose website can be accessed at the following address: https://www.cmap.fr/.

 

After having previously submitted a written complaint to the Company without a favorable outcome within one (1) month, CUSTOMERS residing in France or in a European Union member state may refer any consumer dispute that has not been resolved to the Mediator by submitting their complaint on the page https://www.cmap.fr/nous-saisir/ or by sending a letter to the following address:

 

CMAP – Paris Mediation and Arbitration Center

39 Franklin D. Roosevelt Avenue

75008 PARIS

 

It should be noted that mediation is not mandatory but is only offered as a means of resolving disputes without resorting to legal action.

 

APPENDICES

 

Download the previous Terms and Conditions of Sale: here